AWS Network Issues - Incident details - Ethena - Status

AWS Network Issues

Resolved

Degraded performance

Started 12 months agoOctober 20, 2025Lasted 6 hours 38 minutesOctober 20, 20254:5611:35 PMUTC

Affected

Ethena Platform

Learning Center / Training

Ethena's SCORM files

Admin Hub

Client API

HRIS Integrations

Updates

Resolved
October 20, 2025 at 11:35 PMUTC
Resolved
October 20, 2025 at 11:35 PMUTC
This incident has been resolved.
Update
October 20, 2025 at 7:01 PMUTC
Update
October 20, 2025 at 7:01 PMUTC
We are still monitoring but haven't seen many errors come through in the last hour. AWS has not marked the issue as resolved yet but notes that the situation is improving.
Monitoring
October 20, 2025 at 4:56 PMUTC
Monitoring
October 20, 2025 at 4:56 PMUTC
Our engineering team is aware of and monitoring intermittent errors related to the AWS outage in the N. Virginia region. We're seeing sporadic networking issues across our domains but the core product is mostly functional. We will post updates here as AWS addresses their issues. Please reach out to support@goethena.com with any specific questions.